NSW KM Forum: Thank You For Your Feedback

This was a short presentation that I gave as part of the NSW KM Forum Future of Conferences event (background & presentations). I was talking about feedback.

The 3 questions that I asked everyone at the start were:

  • Who here likes getting positive feedback?
  • Who here likes getting negative feedback?
  • Who here thinks that feedback is important?

Then I talked a little about the rationale behind the Rate My Speaker experiment. And then I talked a little bit about Twitter, with specific reference to this experiment by Andrew McAfee.

My final three suggestions were:

  • We have to get better at giving feedback.
  • We have to get better at receiving it.
  • Feedback is not an end in itself but a platform for co-creation.

UPDATE: The video is now available courtesy of Oscar Nicholson.

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One Response to NSW KM Forum: Thank You For Your Feedback

  1. Pingback: Future of Conferences Redux « NSW KM Forum

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