After the actKM conference session, I decided to write the presentation up as a short white paper: Justifying Your Knowledge Management Programme. Many thanks to Andrew Mitchell and Keith De La Rue for their comments and suggestions.
I’d welcome your feedback as well – which you can send as an email or write as a comment to this post. There’s even a wiki version of the paper on wikispaces – which people can do with what they like but I take no responsibility for.
[Update: As David Gurteen has requested, a creative commons license has been appended to the document]