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Category Archives: Articles & Papers
Information Management for Sales & Marketing
Download now Sales and marketing has a poor reputation among the general public. We encounter many salespeople in the course of our lives and not enough of them are excellent at their jobs. We also encounter the products of bad … Continue reading
Enterprise search
This article provides an introduction to the issues around enterprise search for information professionals. It begins by outlining the differences between public search and enterprise search. It identifies the major players in the enterprise search market. It ends with recommendations … Continue reading
Mobile everything
This article provides an overview on recent developments in mobile computing. It begins by outlining current mobile usage trends in Australia and the range of mobile technologies currently on the market. It then discusses different options for information presentation via mobile devices, responsive web … Continue reading
Big data for information managers
This article explores the elements of Big Data such as the increasing production of machine readable data, tools for its storage and techniques for its analysis. The implications of Big Data for different sectors are discussed. The implications for information … Continue reading
Content Management Interoperability Services
Content Management Interoperability Services (CMIS) is an emerging standard that allows compliant Enterprise Content Management (ECM) systems to share documents. This article discusses the reasons for the emergence of CMIS and outlines some of the key elements of the standard. … Continue reading
Semantic Web – Slight Return
The people at The Indexer were so taken with an article I had written on the semantic web that they wanted to reprint it. So after much wrangling with the original publisher, an agreement was brokered and republished it was. … Continue reading
What Do We Do About Email? Part 2
Email is a common organisational communications and collaboration tool but its ubiquity is being called into question. The email reduction efforts of French IT services company Atos, Australian Bureau of Statistics, smaller companies like Klick and Notebook and individuals such … Continue reading
What do we do about email? Part 1: User research
No one still uses email do they? It’s soooo last century. Isn’t everyone on Facebook or Twitter or whatever the new new thing is? Well, no. Email is still important. At a global scale its proliferation is astounding. Download the … Continue reading
Successfully managing corporate information environments
I have worked with corporate information for over a decade and yet there is one thing that never ceases to amaze me. As an employee or a consultant, I will first enter the building that houses the company, government department … Continue reading
Taxonomy Fairy Tales – Taxonomy Times
The YouTube video with Patrick Lambe a few months back generated some good feedback, including an invitation from Teresa Macgregor of the SLA Taxonomy Division to write it up for their newsletter. The following appeared in Taxonomy Times No. 6, … Continue reading
Innotecture 