Author Archives: innotecture

What do you call knowledge management?

Download the list of what people call it. Stan Garfield deserves a shout out here but so does everyone else who contributed.

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Individual decision-making and information management

Download now Our lives are a parade of decisions that we make with a greater or lesser degree of consciousness. Some are banal (“tea or coffee?”) and some are momentous (“will you marry me?”). We would rather make good decisions … Continue reading

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Enterprise Search Case Studies

Download Now. Information professionals have a lot to bring to the use of search, and can learn a great deal from other disciplines, such as software design, natural language processing, user experience and analytics. This article discusses two case studies … Continue reading

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Lazy Public Servants

We all know what government employees are like. Start at 10 in the morning. Knock off at 4. Never do any work. Lazy spongers who are no better than those benefit-claiming asylum seekers gnawing at the taxpayers teat. Etc. N.B. … Continue reading

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Information Management for Sales & Marketing

Download now Sales and marketing has a poor reputation among the general public. We encounter many salespeople in the course of our lives and not enough of them are excellent at their jobs. We also encounter the products of bad … Continue reading

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Knowledge Management in Professional Services – the song remains the same

Last week, I found myself at Knowledge Management in Professional Services. Some comments: There has been a lot of M&A activity in the legal and engineering consulting sectors. Since 2010, Norton Rose Fulbright has grown by M&A / JV from … Continue reading

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