Competence and Knowledge Organisation

Keynote: Matt Moore – Competence and Knowledge Organisation from Patrick Lambe on Vimeo.

More on IKO 2015 here.

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Cybersecurity for information professionals: The personal dimension

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One of the key themes of the articles we have written for this publication is that “software is eating the world”. To put it another way, many everyday activities and objections are being transformed by internet-based technologies. This is not necessarily a sinister plot. This is happening because most of us benefit in the process. If we want to buy, sell, rent, hire, talk, shout or share, this internet-enabled world helps us do that more easily. However this process is not all hugs, puppies and emojis. These technologies transform our relationships with each other in ways that are not wholly healthy and may expose us to shame and ridicule. They also may compromise our property and physical safety. How will we deal with this collectively and individually?

        “Cybersecurity” is a growing area of attention for government, companies and individuals. 2014 offered many examples including the hacking of nude photos of Jennifer Lawrence and the release of large quantities of sensitive information from the Sony Corporation by individuals who may be associated with North Korea.

This article will:

  • explore the personal implications of cybersecurity. What risks do we face as individuals?
  • look at the range of technical threats cybersecurity tries to protect against. How do these threats manifest themselves and what does that mean for prevention?
  • discuss cybersecurity initiatives that impact information professionals such as the eSmart libraries program.

An upcoming article will examine the organisational issues around cybersecurity.

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The Internet of Things: A Primer for Information Professionals

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What were you doing in 2008? Whatever you were doing, it is unlikely that you were celebrating the eclipse of the human race (although the global financial crisis may have given you some cause to do so). According to Cisco (2011), in 2008, the number of things connected to the internet exceeded the number of people on earth. These “things” are not just media devices directly controlled by human beings (computers, laptops, phones, tablets) but sensors – attached to plants, animals, cars, buildings and factories.

The Internet of Things is now “a thing”. It is topic of discussion, speculation and investment. Like many of the topics we discuss in these articles, it is almost certainly a source of hype. However the broad range of technologies under the IoT heading are real and will have a long term impact on our personal and professional lives.

This article will begin by outlining the technological developments that have driven the development of IoT. We will continue by outlining some of the emerging applications that we can see now and in the near future. We will then discuss privacy and security concerns. We will end with some observations on the impacts of these technologies on information professionals.

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Enterprise Social Networks – Case Studies

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In the previous article, we recounted a brief history of social media in both the public world of the internet, the private spaces of organisations and the blurred lines in between. This article is less theoretical and more practical in focus. We will begin by discussing the elements that make up Enterprise Social Network (ESN) platforms and how they differ from other collaboration tools that have been around for longer. We discuss how these tools can generate value for users and the case studies where they have had a positive impact on the performance of organisations. We will end with a summary of good implementation practices for these tools.

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Enterprise Social Software – Setting Out The Landscape

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Social software is big business. Facebook has 1.3 billion monthly active users . LinkedIn has 300 million users. Twitter has 271 million monthly active users. These are huge numbers – which indicate that these are sites that people want to use. To the corporate IT crowd they are present a challenge. Most people do not want to use the finance or HR systems of their employers. They only do so because they have to. So the idea of cashing in on the cred and hype of Facebook et al and implementing systems that people want to use is enticing. At the same time, the ways in which employees and customers use social media is unnerving for organisations. They are seen as a waste of time with people posting pictures of their cats or chatting with the friends. Or they are seen as an active risk with employees giving away trade secrets or customers bad mouthing you. Organisations perceive that they cannot fully control social media and this lack of control is disturbing for managers. But what if you could produce versions of these tools that offered the best of both worlds – tools that people want to use to share and collaborate but that also offer safeguards around control and security?

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What do you call knowledge management?

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Stan Garfield deserves a shout out here but so does everyone else who contributed.

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Individual decision-making and information management

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Our lives are a parade of decisions that we make with a greater or lesser degree of consciousness. Some are banal (“tea or coffee?”) and some are momentous (“will you marry me?”). We would rather make good decisions than bad ones and yet rarely reflect on the process of how we make them or how we might improve doing so. On some level we know that if we made better decisions, our lives would be better but we just carry on making decisions and hoping for the best.

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